Please read these Terms carefully before using Umiplex. By using our Services, you agree to be bound by this Agreement.
Subject to these Terms of Service (“Agreement”), Umiplex (“we”, “us”) provides access to its agentic chatbot builder platform as a service (the “Services”).
By using or accessing the Services, you agree to these Terms. If you are using the Services on behalf of a company, you represent that you have authority to bind that entity.
Umiplex is an agentic chatbot builder platform enabling businesses to create, deploy, and manage AI-powered conversational agents.
You are responsible for chatbot behavior, content, compliance with third-party platforms, and user data handling.
You must maintain account security and ensure only authorized users access your account. You are responsible for all activity under it.
Plans include limits on agents, messages, API usage, storage, and training. Exceeding limits may result in overage charges or restrictions.
We may suspend access for security issues, legal requirements, abuse, or violations of these Terms.
You may not use Umiplex for illegal, abusive, harmful, or fraudulent activities including phishing, malware, impersonation, or scraping.
Your use of Umiplex is governed by our Privacy Policy.
You retain full ownership of your data including chatbot configurations, knowledge bases, and conversation logs.
You are responsible for compliance with data protection laws such as GDPR and CCPA when processing end-user data.
We may collect anonymized usage data to improve our Services and generate insights.
The platform, code, and branding are owned by Umiplex and protected by intellectual property laws.
Plans are billed monthly or annually in advance.
Additional usage beyond plan limits may incur extra charges.
Payments must be accurate and timely. Non-payment may result in suspension.
You are responsible for applicable taxes unless otherwise stated.
Billing issues must be reported within 30 days of invoice issuance.
Payments are handled by third-party processors such as Stripe.
You may cancel anytime. We may terminate accounts for breach, non-payment, or abuse. Data may be retained temporarily for export.
We may update these Terms. Continued use means acceptance of changes.
Services are provided “as is” with no guarantee of uninterrupted or error-free operation.
We are not responsible for AI-generated outputs or decisions made by chatbot users.
Both parties agree to protect confidential information and only use it for service-related purposes.
You agree to indemnify Umiplex against claims arising from misuse or violation of these Terms.
Liability is limited to the amount paid in the last 6 months, excluding indirect or consequential damages.
These Terms are governed by Delaware law and include arbitration, export controls, force majeure, and other standard legal provisions.