Terms of Service

The Umilpex Services

1.1 Description of Services

Umilpex is an agentic chatbot builder platform that enables businesses to create, deploy, and manage AI-powered conversational agents. The Umilpex Services consist of the following core features:

• Chatbot Builder: Visual and code-based tools for creating custom AI chatbots with natural language processing capabilities
• Agent Management: Deploy, monitor, and manage multiple chatbot agents across different channels
• Knowledge Base Integration: Connect your chatbots to various data sources, documents, and APIs
• Analytics Dashboard: Track conversation metrics, user engagement, and chatbot performance
• Multi-Channel Deployment: Deploy chatbots to websites, messaging platforms, and mobile applications
• Training & Fine-tuning: Customize chatbot behavior and responses based on your specific use cases

The Services are accessible at umilpex.com and other domains and subdomains controlled by us (collectively, "the Website").

To use advanced features such as API integrations, custom model training, or multi-channel deployment, you must integrate Umilpex with your own technical systems in accordance with the instructions provided on the Website. You are solely responsible for completing and maintaining this integration. We may update or modify Umilpex from time to time, provided such changes do not materially diminish its core functionality for you.

1.2 Chatbot Deployment and Usage

Clients using Umilpex may deploy chatbots to various channels including but not limited to websites, mobile applications, social media platforms, and messaging services. You are solely responsible for:

• Ensuring your chatbot complies with the terms of service and policies of any third-party platforms where it is deployed
• The content, responses, and behavior of your chatbots
• Any data collection, processing, or storage performed by your chatbots
• Obtaining necessary consents from end users who interact with your chatbots

You agree to provide only true, complete, and accurate information when configuring your chatbots and to use the platform solely in a manner consistent with this Agreement. Any uses that are inconsistent with the Agreement are prohibited and may lead to the suspension of your access to and use of the Umilpex Services.

1.3 Account Access

Client must sign up on Umilpex, create an account ("Client Account"), and accept these Terms of Service. The Client is responsible for ensuring that all permitted users ("Permitted Users") access Umilpex only through the Client's Account and comply with this Agreement. Sharing the Client Account with any other person outside your organization is prohibited. The Client is solely responsible for maintaining the confidentiality of all login credentials associated with the Client Account and for all activities that occur under the account, whether authorized or not. Client must notify Umilpex immediately of any actual or suspected unauthorized use of the account. Umilpex reserves the right to suspend, deactivate, or replace the Client Account if it determines the account has been, or may have been, used for an unauthorized purpose.

1.4 Usage Limits and Overages

Umilpex enforces usage limits for each subscription plan and enterprise contract, including but not limited to:

• Number of chatbot agents
• Monthly conversation/message limits
• API request quotas
• Knowledge base storage capacity
• Custom model training hours

If the Client exceeds its applicable usage limits and does not agree to pay the associated overage fees or upgrade to an appropriate plan within 7 days of notification, Umilpex reserves the right to suspend or restrict access, enforce additional limitations, or terminate the contract.

1.5 Access Suspension

We can, at any time and at our sole discretion, without limiting any of our other rights or remedies at law or in equity under this Agreement, suspend your access to or use of Umilpex:

• For scheduled maintenance
• Due to a Force Majeure Event
• If you or any of your Permitted Users violates any provision of the Agreement
• To address any emergency security concerns
• If required by a governmental or regulatory authority or as a result of a change in applicable law
• If your chatbots are generating harmful, illegal, or abusive content

1.6 Fair Use and Acceptable Use Policy

You are responsible for your use of the Services and for any content, chatbots, or data that you create, upload, or transmit through the Service. You may not use the Service for any malicious or prohibited purpose, including but not limited to:

• Creating chatbots that engage in harassment, hate speech, or discrimination
• Phishing, scams, or fraudulent activities
• Generating or distributing malware, viruses, or malicious code
• Impersonating individuals or organizations without authorization
• Violating intellectual property rights or privacy rights
• Collecting personal information without proper consent
• Automated scraping or unauthorized data collection
• Creating chatbots for illegal activities or prohibited content (including adult content, violence, or illegal substances)
• Circumventing security measures or attempting to gain unauthorized access
• Excessive usage that degrades service performance for other users

While you can use our free plan for commercial purposes, excessive resource consumption or abuse of the platform is considered a breach of our fair use policies. We reserve the right to suspend or terminate your access to the Services if we determine, in our sole discretion, that you have violated these Terms of Service.

Data Ownership and Privacy

2.1 Privacy Policy

By using Umilpex, you agree to the terms of our Privacy Policy, which is incorporated into and forms part of this Agreement. Our Privacy Policy describes how we collect, use, and protect your information.

2.2 Client Data Ownership

You retain all ownership and intellectual property rights to:

• Your chatbot configurations and customizations
• Training data and knowledge base content you provide
• Conversation logs and analytics data generated by your chatbots
• Any custom models or algorithms you develop using our platform

During the term of this Agreement, you grant Umilpex the right to access, collect, use, process, store, and transmit your data solely for the purposes of operating, providing, maintaining, and improving Umilpex and our related services.

2.3 End User Data

You are solely responsible for ensuring compliance with all applicable data protection laws and regulations (including GDPR, CCPA, and other privacy laws) when your chatbots collect, process, or store end user data. This includes:

• Providing appropriate privacy notices to end users
• Obtaining necessary consents for data collection and processing
• Implementing appropriate security measures
• Honoring end user rights (access, deletion, portability, etc.)
• Maintaining records of processing activities

Umilpex provides tools to help you comply with these obligations, but you are ultimately responsible for your own compliance.

2.4 Usage Data and Analytics

Umilpex may compile and derive aggregated performance metrics, usage patterns, and other statistical data from users of the Services ("Usage Data"). All Usage Data is aggregated and anonymized so that it cannot be used to identify you, your customers, or any specific individual. Usage Data is not considered your data or personal data, cannot be re-identified, and will be deemed Umilpex's data. We may use Usage Data to:

• Improve our Services and develop new features
• Generate industry benchmarks and insights
• Train and improve our underlying AI models
• Conduct research and development

2.5 Intellectual Property Rights

You acknowledge and agree that the Services and their entire contents, features, and functionality, including but not limited to all information, software, code, text, displays, graphics, photographs, video, audio, design, presentation, selection, and arrangement, are owned by us, our licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

By signing up for the Services, you agree that we may use your company name and logo in our marketing materials and customer lists, unless you opt out by contacting us at legal@umilpex.com.

Fees and Payment

3.1 Subscription Fees

Clients using Umilpex must pay subscription fees based on their selected plan:

• Free Plan: Limited features with usage restrictions
• Starter Plan: Monthly or annual subscription with basic features
• Professional Plan: Monthly or annual subscription with advanced features
• Enterprise Plan: Custom pricing based on usage and requirements

All subscription fees are billed in advance on a monthly or annual basis, as selected by you.

3.2 Overage Fees

If you exceed the usage limits of your plan, you will be charged overage fees as follows:

• Additional conversations/messages: Per unit pricing as specified in your plan
• Additional chatbot agents: Per agent pricing
• Additional storage: Per GB pricing
• Additional API requests: Per thousand requests pricing

Overage fees will be billed monthly in arrears.

3.3 Payment Terms

You agree to provide Umilpex with updated, accurate and complete billing information, and you hereby authorize us to automatically charge, request and collect payment (or otherwise charge, refund or take any other billing actions) from your payment method or designated banking account. You agree to provide further information in relation to any inquiries that we may consider necessary to validate your designated payment account or financial information, in order to ensure prompt payment.

Failure to pay Fees when due constitutes a material breach of this Agreement and may result in suspension or termination of your access to Umilpex. Unless expressly stated otherwise, all Fees are payable in advance, in U.S. Dollars, and are non-cancellable and non-refundable.

3.4 Taxes

Each party is responsible for paying their own taxes, including sales, use, value-added, and any national, state, or local taxes on net income, capital, gross receipts, or payments. Fees quoted do not include applicable taxes unless explicitly stated. If we are required to collect or pay taxes, such taxes will be invoiced to you and you agree to pay them.

3.5 Billing Disputes

If you believe there is an error in any invoice, you must notify us within 30 days of the invoice date, or the invoice will be deemed correct. We will work with you in good faith to resolve any billing disputes.

3.6 Payment Processing

Payment processing services for the Umilpex platform are provided by third-party processors including Stripe, Inc. ("Payment Provider"). Umilpex is not a party to, and bears no responsibility for, any agreements between you and the Payment Provider or any related issues, including payment delays. Any disputes, errors, or issues related to payment processing must be resolved directly with the applicable Payment Provider.

Term and Termination

4.1 Term

This Agreement begins when you first access or use the Services and continues until terminated in accordance with this Section.

4.2 Termination for Cause

Either party may terminate this Agreement if the other party:

• Becomes insolvent or fails to pay their debts as they become due
• Is in material breach of this Agreement and fails to remedy that breach within 30 days of being notified in writing
• Ceases to operate its business

4.3 Termination for Convenience

You may terminate this Agreement at any time by canceling your subscription through your account settings or by contacting us. Termination will be effective at the end of your current billing period, and you will not receive a refund for any unused portion of your subscription.

We may terminate this Agreement for convenience by providing you with 30 days' written notice.

4.4 Effect of Termination

Upon termination:

• Your access to the Services will be immediately suspended
• You will have 30 days to log in and export your data (chatbot configurations, knowledge bases, conversation logs, etc.)
• After the 30-day period, your account will be permanently deactivated
• Umilpex will retain your data for at least 60 days following termination, after which we may delete it unless we are legally required to retain it for a longer period
• You must immediately cease all use of the Umilpex Platform and destroy any confidential information in your possession, subject to applicable law
• Umilpex will issue a final invoice for all accrued and unpaid Fees, which you must pay within 15 days

4.5 Survival

The following sections will survive termination: Data Ownership (Section 2), Fees and Payment (Section 3 for amounts owed), Intellectual Property Rights (Section 2.5), Warranties (Section 6), Disclaimer (Section 7), Confidentiality (Section 8), Indemnification (Section 9), Limitation of Liability (Section 10), and General Provisions (Section 11).

Changes to These Terms

We reserve the right to revise and update these Terms of Service from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter.

For material changes that negatively affect your rights, we will provide at least 30 days' notice via email or through the platform before the changes take effect. Your continued use of the Website following the posting of revised Terms of Service means that you accept and agree to the changes. If you do not agree to the modified terms, you must stop using the Services and may terminate your account.

Warranties

6.1 Mutual Warranties

Both parties represent and warrant that they:

• Have the right to enter into this Agreement and that doing so won't violate any existing responsibilities they have to any third party
• Will comply with applicable laws when fulfilling their responsibilities under this Agreement

6.2 Client Warranties

Client represents and warrants that, for the duration of this Agreement:

• It has and shall maintain all rights, licenses, consents, and authorizations required under applicable law to provide Umilpex with Client Data for the purposes of operating the Services
• All content, training data, chatbot configurations, and knowledge base materials provided through Umilpex comply with applicable laws and do not infringe or misappropriate any third party's intellectual property or other rights
• Its chatbots will comply with all applicable laws and regulations, including those related to consumer protection, privacy, and anti-discrimination
• It will obtain all necessary consents from end users who interact with its chatbots

6.3 Umilpex Warranties

Umilpex warrants that it will:

• Use commercially reasonable measures and industry-standard practices to maintain the security and availability of the platform
• Implement and maintain reasonable technical and organizational measures to protect Client Data against unauthorized access, loss, or disclosure
• Provide the Services in a professional and workmanlike manner consistent with industry standards

Umilpex is not responsible for:

• Any malicious code, data breaches, or other security incidents caused by content, code, or data provided by Client or its end users
• Integrations or systems outside Umilpex's control
• The accuracy, appropriateness, or legal compliance of chatbot responses generated by your configurations
• Actions taken by end users based on interactions with your chatbots

Disclaimer

THE UMILPEX PLATFORM AND ALL RELATED SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, UMILPEX MAKES NO WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

EXCEPT AS EXPRESSLY STATED IN THIS AGREEMENT, UMILPEX DOES NOT WARRANT THAT:

• THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• ANY DATA, ANALYTICS, OR REPORTS PROVIDED WILL BE ACCURATE, COMPLETE, OR RELIABLE
• CHATBOTS CREATED USING THE PLATFORM WILL PRODUCE ACCURATE, APPROPRIATE, OR DESIRED RESPONSES
• THE PLATFORM WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS
• ANY ERRORS OR DEFECTS WILL BE CORRECTED

AI-GENERATED CONTENT DISCLAIMER: CHATBOTS BUILT ON UMILPEX USE ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING TECHNOLOGIES. AI-GENERATED RESPONSES MAY CONTAIN ERRORS, INACCURACIES, OR INAPPROPRIATE CONTENT. YOU ARE SOLELY RESPONSIBLE FOR REVIEWING, MONITORING, AND CONTROLLING THE OUTPUT OF YOUR CHATBOTS. UMILPEX IS NOT RESPONSIBLE FOR ANY DECISIONS MADE OR ACTIONS TAKEN BASED ON AI-GENERATED CONTENT.

Confidentiality

8.1 Definition

"Confidential Information" means any information disclosed by one party to the other in connection with this Agreement that is designated as proprietary or confidential by the disclosing party, or should reasonably be understood to be proprietary or confidential given its nature and the circumstances of disclosure. This includes but is not limited to technical information, business information, product plans, customer data, and pricing information.

8.2 Obligations

Each party agrees to:

• Use the other party's Confidential Information solely for the purpose of fulfilling its obligations under this Agreement
• Protect the other party's Confidential Information with at least the same degree of care it uses to protect its own confidential information of similar importance, but in no event less than reasonable care
• Not disclose the other party's Confidential Information to any third party except to its employees, contractors, or professional advisors who have a legitimate need to know the information and who are bound by confidentiality obligations at least as protective as those in this Agreement
• Limit access to Confidential Information to those who need to know

8.3 Exceptions

The confidentiality obligations do not apply to any information that the receiving party can demonstrate:

• Was publicly known at the time of disclosure or becomes publicly known through no wrongful act or omission of the receiving party
• Is rightfully received from a third party without restriction on disclosure
• Is independently developed by the receiving party without use of or reference to the disclosing party's Confidential Information
• Was already known to the receiving party prior to disclosure

8.4 Compelled Disclosure

The receiving party may disclose Confidential Information if required by law, regulation, or court order, provided that it (where legally permissible) gives prompt written notice to the disclosing party to allow the disclosing party to seek a protective order or other remedy.

8.5 Return of Information

Upon termination of this Agreement or upon request, each party will, at the disclosing party's option, return or destroy all Confidential Information in its possession, subject to any retention required by applicable law or for backup purposes.

Indemnification

9.1 Client Indemnification

You will defend, indemnify, and hold harmless Umilpex, its officers, directors, employees, agents, contractors, and affiliates ("Indemnified Parties") from and against any and all third-party claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your breach of this Agreement or applicable law or regulation
• Your negligence or willful misconduct
• Your chatbots' content, behavior, or responses
• Any data processing, collection, or storage by your chatbots
• Claims that your use of the Services infringes or misappropriates any third party's intellectual property or privacy rights
• Any disputes between you and your end users
• Any claims arising from actions taken by end users based on interactions with your chatbots

9.2 Umilpex Indemnification

Umilpex will defend, indemnify, and hold you harmless from and against any third-party claims that the Umilpex platform itself, when used in accordance with this Agreement, infringes any third party's intellectual property rights, provided that you:

• Promptly notify Umilpex in writing of the claim
• Grant Umilpex sole control over the defense and settlement of the claim
• Provide reasonable cooperation in the defense

9.3 Indemnification Process

The indemnified party will:

• Promptly notify the indemnifying party of any claim
• Cooperate with the indemnifying party in the defense of the claim
• Allow the indemnifying party to control the defense and settlement, provided that the indemnifying party may not settle any claim without the indemnified party's consent if such settlement would impose any obligation on the indemnified party or admit fault on behalf of the indemnified party

Limitation of Liability

10.1 Exclusion of Damages

IN NO EVENT WILL EITHER PARTY BE LIABLE UNDER OR IN CONNECTION WITH THIS AGREEMENT, UNDER ANY LEGAL OR EQUITABLE THEORY – INCLUDING BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE – FOR ANY:

(i) CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, AGGRAVATED, OR PUNITIVE DAMAGES

(ii) INCREASED COSTS, DIMINUTION IN VALUE, OR LOSS OF BUSINESS, PRODUCTION, REVENUES, OR PROFITS

(iii) LOSS OF GOODWILL OR REPUTATION

(iv) USE, INABILITY TO USE, LOSS, INTERRUPTION, DELAY, OR RECOVERY OF ANY DATA, OR ANY BREACH OF DATA OR SYSTEM SECURITY

(v) COST OF REPLACEMENT GOODS OR SERVICES

(vi) ANY DAMAGES ARISING FROM AI-GENERATED CONTENT OR CHATBOT RESPONSES

(vii) ANY DAMAGES ARISING FROM INTERACTIONS BETWEEN YOUR CHATBOTS AND END USERS

IN EACH CASE REGARDLESS OF WHETHER THE PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES OR WHETHER SUCH LOSSES OR DAMAGES WERE OTHERWISE FORESEEABLE.

10.2 Cap on Liability

IN NO EVENT WILL EITHER PARTY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, UNDER ANY LEGAL OR EQUITABLE THEORY, EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY CLIENT TO UMILPEX UNDER THIS AGREEMENT FOR THE SIX (6) MONTH PERIOD PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

10.3 Exceptions

THE LIMITATIONS IN SECTIONS 10.1 AND 10.2 WILL NOT APPLY TO:

(i) CLIENT'S FAILURE TO PAY ANY FEES OWED TO UMILPEX

(ii) EITHER PARTY'S BREACH OF CONFIDENTIALITY OBLIGATIONS

(iii) EITHER PARTY'S INDEMNIFICATION OBLIGATIONS UNDER SECTION 9

(iv) EITHER PARTY'S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT

(v) CLIENT'S BREACH OF RESTRICTIONS ON USE OR VIOLATIONS OF INTELLECTUAL PROPERTY RIGHTS

10.4 Essential Purpose

THE PARTIES ACKNOWLEDGE THAT THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION 10 ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES AND THAT UMILPEX WOULD NOT PROVIDE THE SERVICES WITHOUT SUCH LIMITATIONS.

General Provisions

11.1 Governing Law

This Agreement and related disputes will be governed by the laws of the State of Delaware, United States, without regard to its conflicts of laws principles.

11.2 Dispute Resolution

11.2.1 Informal Resolution

Before filing a claim, each party agrees to try to resolve the dispute by contacting the other party through the notice procedures in Section 11.4. The parties agree to negotiate in good faith for at least 30 days before pursuing formal dispute resolution.

11.2.2 Arbitration

If informal resolution fails, both parties agree to resolve any claims relating to this Agreement through final and binding arbitration, except as set forth below. The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules. The arbitration will be held in San Francisco, California, or any other location both parties agree to in writing.

11.2.3 Injunctive Relief

Either party may seek injunctive relief in court to prevent irreparable harm without first engaging in arbitration. The state or federal courts sitting in San Francisco County, California shall have exclusive jurisdiction over any such claims.

11.2.4 Class Action Waiver

You may only resolve disputes related to or arising from this Agreement on an individual basis and will not bring a claim in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not permitted.

11.2.5 Opt-Out

You have the right to opt-out and not be bound by the arbitration provisions by sending written notice of your decision to opt-out to legal@umilpex.com with the subject line "ARBITRATION OPT-OUT". The notice must be sent within 30 days of the date that you first accept these Terms, otherwise you shall be bound to arbitrate any disputes in accordance with these Terms. If you opt-out of these arbitration provisions, Umilpex also will not be bound by them.

11.3 Export Controls

You agree to comply with all applicable export and import control laws and regulations in your use of the Services. You represent and warrant that you are not located in, under the control of, or a national or resident of any country to which the United States has embargoed goods or services.

11.4 Notices

All notices under the terms of this Agreement must be in writing and will be deemed given when:

• Delivered personally
• Sent by confirmed email
• Sent by certified or registered mail, return receipt requested
• Delivered by a recognized overnight courier service

Notices to Umilpex must be sent to: legal@umilpex.com

Notices to you will be sent to the email address associated with your account.

11.5 Publicity

Umilpex may include you in any customer list and use your name, logo, and trademarks for marketing and publicity purposes on our website, in our marketing materials, and press releases. You may opt out by contacting us at legal@umilpex.com.

11.6 Force Majeure

Other than when it comes to Client's payment responsibilities, neither party will be held responsible if it cannot meet its obligations under this Agreement because of events beyond its reasonable control, including fires, floods, earthquakes, pandemics, power outages, telecommunications failures, labor disputes, acts of God, acts of war or terrorism, or government interventions (each a "Force Majeure Event"), as long as the party unable to fulfill its obligations:

• Provides prompt notice to the other party
• Uses reasonable efforts to resume performance as soon as practicable

If a Force Majeure Event causes a delay that lasts for more than 90 consecutive days without resolution, either party may terminate this Agreement without penalty by providing written notice to the other party.

11.7 Assignment

You may not assign this Agreement, by operation of law or otherwise, without our express prior written approval. Any attempted assignment in violation of this section will be void. Umilpex may assign this Agreement without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets. Subject to the foregoing, this Agreement will bind and inure to the benefit of the parties and their respective successors and assigns.

11.8 Independent Contractors

The parties are independent contractors. This Agreement does not create a partnership, franchise, joint venture, agency, fiduciary, or employment relationship between the parties.

11.9 No Third-Party Beneficiaries

This Agreement does not and is not intended to confer any rights or remedies upon any person or entity other than the parties hereto and their respective successors and permitted assigns.

11.10 Severability

If any provision of this Agreement is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. Unenforceable provisions will be modified to reflect the parties' intention and only to the extent necessary to make them enforceable.

11.11 Waiver

A waiver of any part of this Agreement will only be valid if it's in writing and signed by the party granting the waiver. A waiver will only apply to the specific situation and occurrence being waived. The failure of either party to enforce any provision of this Agreement will not constitute a waiver of that party's rights to subsequently enforce the provision or any other provision of this Agreement.

11.12 Entire Agreement

This Agreement, together with the Privacy Policy and any other policies or documents expressly incorporated by reference, constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

11.13 Survival

All sections of this Agreement which by their nature should survive termination will survive termination, including without limitation: Data Ownership, Intellectual Property Rights, Fees and Payment (for amounts owed), Warranties, Disclaimer, Confidentiality, Indemnification, Limitation of Liability, and General Provisions.

11.14 Interpretation

Section headings are for convenience only and do not affect the interpretation of this Agreement. The words "include," "includes," and "including" will be deemed to be followed by "without limitation." Unless otherwise specified, references to sections are to sections of this Agreement.

11.15 Counterparts

This Agreement may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument.

Contact Information

If you have any questions about these Terms of Service, please contact us at: Email: legal@umilpex.com Website: https://umilpex.com/contact