How we protect and handle your data
Welcome to Umiplex. We're committed to protecting your privacy and being transparent about how we handle your data. This policy explains everything you need to know about the information we collect and how we use it.
By using Umiplex, you agree to this Privacy Policy and our Terms of Service.
Before we dive in, here are some terms we'll use throughout this policy:
| Term | What It Means |
|---|---|
| Service | The Umiplex.com website, dashboard, and all related applications |
| Personal Data | Any information that can identify you as an individual |
| Usage Data | Information automatically collected when you use our Service |
| Cookies | Small files stored on your device to remember your preferences |
| Data Controller | Umiplex, which decides how and why to process your data |
| Data Processor | Third party processing data on behalf of Umiplex |
| User | You – the person using our Service |
We use only first-party cookies to keep you logged in, remember preferences, and improve security. We do not use third-party tracking cookies.
If you deploy chatbots, we may process messages, conversation context, and metadata. You are responsible for obtaining end-user consent.
We retain data only as long as necessary for service delivery, legal compliance, dispute resolution, and enforcement of agreements.
You can request deletion anytime at privacy@umiplex.com.
Your data may be processed outside your country. We ensure appropriate safeguards are in place for all transfers.
We use providers for hosting, analytics, payments, and support. They only process data necessary for their services.
We are not responsible for third-party websites linked from our Service.
Umiplex is not intended for users under 18. We do not knowingly collect data from minors.
We may update this policy. Significant changes will be communicated via email or in-app notifications.
Email: privacy@umiplex.com
Website: umiplex.com/contact
We respond within 30 days.