Support That Works While You Sleep
Umiplex is the complete AI platform for building, deploying, and automating customer support across every channel. Your team gets smarter. Your customers get happier. Your costs drop.
Chatbots
Design and manage AI chatbots that engage users naturally.
Trusted by founders, startups, and teams worldwide
With Umiplex Your customers stop waiting. They get answers in seconds, not days. Issues resolve in conversation, not across tickets.
Umiplex handles what eats your time—refunds, updates, lookups, escalations. Your team handles what matters: strategy and relationships.
Deploy once. Reach everywhere—web, apps, Slack, WhatsApp. One AI, infinite presence.
Watch tickets drop 50%. Watch resolution times fall 70%. Watch your team finally breathe.
AI Chatbots That Actually Help
Give your users instant, accurate answers — powered by your content, docs, and product knowledge. Fast, friendly, and available 24/7.
Understands Any Question
Your chatbot interprets user intent, even if the question is unclear or phrased differently.
Answers From Your Knowledge
It pulls accurate answers from your docs, help center, product pages, or technical content — always up-to-date.
Guides Users Clearly
It explains steps, gives instructions, and helps users navigate complex topics in simple language.
Our chatbot now handles most questions instantly. Customers get clear answers without searching or waiting.
Meriem Haddad
Your AI Agent That Gets Things Done
AI Actions let your agent perform real tasks during a conversation — from processing refunds to updating accounts. Customers get solutions, not just answers.
Send Refund or Receipt Emails
The AI can instantly send refund confirmations, invoice copies, or follow-up emails when a customer asks.
Update Account Details
When a user wants to change their address, phone number, or subscription plan, your AI updates it safely and instantly.
Check Orders and Resolve Requests
Your AI can look up an order, verify status, start a return, or escalate to a human when needed — all in one flow.
AI Actions turned our chatbot into a real support assistant. Customers get resolutions in seconds.
Sarah Benali
Integrate with your favorite tools
Connect seamlessly with popular platforms and services to enhance your workflow.
Get StartedDeploy Your AI Anywhere
Launch your chatbot in minutes — on your website, on a dedicated chat page, or inside the tools you already use.
Website Chat Widget
Add a modern, branded chat widget to your website with a single script. Works on any platform.
Standalone Chat Page
Get a ready-to-use chat page you can share anywhere — perfect for support, onboarding, or demos.
3rd-Party Integrations
Connect your chatbot to tools like Slack, Intercom, or WhatsApp to talk to users where they already are.
Deployment took minutes. Our chatbot is now live on the site, on Slack, and on a public chat page — zero engineering needed.
Yassine M.
Built to Scale
Our enterprise-grade infrastructure powers millions of conversations daily and scales seamlessly as your business grows.
Messages Processed
Revenue Generated
Active Chatbots
Understand Your AI. Improve Every Interaction.
See how your chatbot performs, what users ask, and where to improve — all in one clear dashboard.
Top Questions & Topics
Discover what users ask most so you can optimize your content, FAQ, and product experience.
Bot Performance Metrics
Track accuracy, auto-resolution rates, fallback triggers, and response quality over time.
User Behavior Insights
See how users engage: message flow, drop-offs, completion rates, and satisfaction signals.
Analytics showed us exactly where our bot was getting stuck. A few tweaks doubled our auto-resolution rate.
Nour Lamine
Connect Your AI Anywhere
Our API lets you integrate your AI agent with any system, app, or workflow — instantly and securely.
Integrate With Your Apps
Call your AI from websites, mobile apps, or internal tools — send queries, get responses, and trigger actions programmatically.
Automate Workflows
Use the API to trigger AI tasks, automate repetitive processes, or connect with databases and CRMs seamlessly.
Custom Data & Insights
Send your own data to the AI and get real-time insights, predictions, or enriched responses tailored to your business needs.
The API gave us full control. We can integrate AI into every app, automate tasks, and pull actionable insights effortlessly.
Karim Z.
We ship fast
Always improving, adding features and functionality.
- Introduced Changelog OverviewAdded a new section to showcase recent updates.
- Improved Chatbot ActionsEnhanced custom workflow integrations and triggers.
- New Analytics DashboardTrack user interactions and message flow with new charts.
- UI EnhancementsRefined layout spacing, typography, and color contrast for better readability.
- Faster Loading TimesOptimized build and caching strategy for quicker app startup.
Supercharge your customer interactions
See why Umiplex is the agentic chatbot platform of choice for modern teams.