Analytics

Your AI's Performance Dashboard

Real conversations. Real data. Real insights. See exactly what's working, what's failing, and how to improve every single day.

Trusted by founders, startups, and teams worldwide

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Visibility & Optimization

Turn Conversations Into Competitive Advantage

Stop guessing how your AI performs. Get real data on what works, what fails, and exactly where to improve—then watch your metrics climb.

Spot Trends Before They Blow Up

See emerging customer questions, pain points, and feature requests in real-time. Stay ahead of issues instead of reacting to angry tickets.

Measure What Actually Matters

Resolution rate, accuracy score, conversation length, handoff reasons, satisfaction signals—metrics designed to show real business impact, not vanity numbers.

Find Hidden Improvement Opportunities

Analytics surface exactly where your bot struggles: unclear responses, repeated questions, abandoned conversations. Turn each insight into a quick fix.

Track Impact Over Time

Compare week-over-week, month-over-month. See how updates, new content, and tweaks move the needle. Prove ROI to stakeholders with real data.

Identify Problem Areas Instantly

Heatmaps show where conversations drop off. Funnel analysis reveals why. Root cause becomes obvious—fix it in minutes, not weeks of guessing.

Make Data-Driven Improvements

Stop relying on intuition. Every optimization is backed by actual conversation data. A/B test responses, content, and workflows with confidence.

Get Alerted to Anomalies

Unusual spikes in failed questions? Sudden drop in resolution rates? Get notified instantly so you can investigate and fix before customers complain.

Export & Report With One Click

Generate professional reports for executives, board meetings, or client presentations. Show growth, prove value, secure more budget.

Supercharge your customer interactions

See why Umiplex is the agentic chatbot platform of choice for modern teams.